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Message from Our CEO: Letter from Mark Peterson

It has been almost a year since our last Frontrunner newsletter, and we have a lot to report. Diamond Communication Solutions (Diamond) and Diamond Healthcare Communications (DHC) now have over 1,400 clients using our products and services. We continue to invest in our company to support existing and emerging solutions to help you communicate and engage with your new clients, members, and patients. In fact, this year will represent a record for the amount of new investment dollars we have devoted to providing these solutions.

We are pleased to have concluded the acquisition and transition of the RelayHealth patient billing business into DHC, and as of August 1st, we have finalized our purchase of Palmetto Cooperative Services out of Columbia, South Carolina. With this acquisition, we get a terrific support team and over 150 new credit union clients that are transitioning to Diamond.

To better meet your needs, we have also extended our mail commingle operation through a significant investment in our Carol Stream, Illinois, operation. Our expectation is to be fully operational on December 1st. This expansion will ensure that our clients have quick, accurate, and cost-effective entry into the USPS mail stream.

Within this edition of Frontrunner, we highlight Honor Flight Chicago, a nonprofit organization we are proud to be involved in and supporting. Our goal is not only to be a successful and profitable company for our shareholders and employees, but also to make contributions to other social causes that can better people’s lives outside of the company.

As a closely held private company, we don’t publish financial results or disclose our shareholders’ interests. Considering my comments above, I felt it would be a good time to break policy and make mention of one of our shareholders and its contribution to society. Diamond Communication Solutions and Diamond Healthcare Communications are majority-owned by Moose International, a longstanding charitable organization headquartered in Batavia, Illinois. Moose International, Mooseheart, and Moose Charities were founded in 1888, and they provide education and housing support for children and teens in need from all over the world.

Moose Charities is also affiliated with the Special Olympics, the Salvation Army, Big Brothers Big Sisters, and St. Jude. There are over 1 million Moose members and the total charitable contribution of the organization is between $75 and $100 million annually.

As a company, we are proud to be affiliated with Moose International and equally pleased to have this fine organization as our business partner.

On behalf of all Diamond and DHC employees, I wish you a wonderful holiday season.

Mark Peterson

CEO, Diamond Communication Solutions