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As a national leader in traditional and electronic fulfillment, Diamond can help your organization improve its time to market while reducing costs and boosting customer satisfaction.

Diamond provides a wide variety of traditional and electronic fulfillment services, including customized online ordering systems, customized database solutions, bulk mailing processing, rework projects, convention services, and convention lead tracking and processing. We can manage any fulfillment project, from full-pallet distribution or single-carton shipping to sell-sheet mailing, e-store hosting, handwork and custom assembly, e-commerce orders, print on demand, and much more.

Your flexible, scalable fulfillment partner

As an agile, technology-driven organization, Diamond offers fulfillment systems flexibility that few other vendors can match. While we do follow established policies and procedures, striving for consistency and standardized methodologies among our programs, we also recognize the unique needs of each of our clients — and are able to be creative to address those needs. We partner with our clients and proactively seek opportunities to make their programs more effective and realize cost savings.

Diamond can accommodate any client requirements and create a customized solution, allowing for a continuous, uncompromised business process that can be integrated with our clientsown systems, ride along with their systems, or be completely autonomous. Our inventory management and control software and our order management and reporting systems enable us to develop robust, customizable solutions for our clients.

Diamond fulfillment services include: 

  • Pick and pack  
  • Continuity fulfillment
  • Direct-to-consumer product fulfillment
  • B2B product and inventory fulfillment
  • Literature and printed materials fulfillment
  • Kitting and handwork services
  • Full-pallet, carton, and single-item storage and distribution
  • Climate-controlled , secured storage with alarm and camera security
  • Order confirmation and tracking
  • Response processing
  • Returns processing
  • E-commerce solutions
  • Inventory management
  • Real-time reporting services