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DMS Expands Its Credit Union Presence with the Acquisition of Palmetto Cooperative

As part of our ongoing strategy of growth and expansion in data-driven communications in our key markets, Diamond acquired the statement processing services of Palmetto Cooperative, a credit union service organization (CUSO) specializing in payment services, member communications, and business process outsourcing.

Located in Columbia, South Carolina, Palmetto Cooperative has provided more than 150 credit unions with accurate print and digital communications, as well as business process and operational support, for more than 50 years. With the addition of the Palmetto Cooperative customer base, Diamond will now serve over 500 credit unions through statements, invoices, legal notices, credit notifications, IRS forms, and other critical documents. From paper materials sent via First-Class Mail to e-notification and e-delivery, Diamond creates and processes sensitive member documents using advanced technology, specialized expertise, and a strong commitment to security.

Palmetto Cooperative’s addition to the Diamond family expands our footprint even further, bringing our secure communications services to 10% of the credit union marketplace. This acquisition reinforces the Diamond focus in the financial and healthcare verticals and increases our already significant market­place acceptance. We will continue to support these clients across all of our six facilities in four states thanks to over 400,000 square feet of production capacity and 500+ employees.

 Diamond is solidly positioned in financial services– with

our focus on credit unions. Providing our extensive expertise and

services to the Palmetto Cooperative family adds new capabilities

and talent to help take their customers to the next level.

Mark Peterson, CEO of Diamond Communication Solutions

Diamond and Palmetto are working closely together to ensure a seamless transition. To help provide continuity of service, client services employees who are currently dedicated to Palmetto’s print services will continue to support their credit union clients through the transition and beyond.

CEO Mark Peterson individually welcomed each of our Palmetto clients into the Diamond family and gave them a firsthand “look” at their new partner in a video. Since it includes some nice footage of our locations and employees, as well as updated information about services, we welcome you to view it at http://bit.ly/2aAicwP.