Critical Communications
When 100% accuracy, complete confidentiality and delivery within a precise time window are critical, you need an experienced partner to ensure that it all gets done right. DMS is a national leader in developing and delivering critical communications in both print and electronic formats.
DMS specializes in helping you communicate with your customers through statements, invoices, legal notices, credit notifications, IRS forms, and other critical documents. From paper materials sent via first class mail to electronic delivery, processing your sensitive customer documents requires advanced technology, specialized expertise and a strong commitment to security.
We understand the compliance issues surrounding your critical documents and the need for 100% accuracy and 100% delivery. That’s why our quality team follows this maxim:
99% right = 100% wrong
At DMS, there is no margin of error. We guarantee that we will send out 100% of your documents 100% correctly, 100% of the time.
Your critical communications partner
DMS provides the state-of-the-art equipment within a secure environment to handle your critical communications needs. Our team of experienced programmers and project managers will analyze your requirements and recommend the best solution for you.
Working with your data, we can produce custom-designed documents with timely production for mailing or electronic delivery. Our fully automated facility features the latest technology to help reduce your document processing costs and achieve maximum efficiency.
DMS critical communication solutions include:
- Medical and financial statement programs
- Customer statements
- Insurance policy production
- Membership ID and payment cards
- Checks
- Information reporting statements
- 1098/1099/5498 statements
- W-2 statements
- Image statements
- Credit union solutions
- Election and tabulation services


